Shipping policy

At Binasif LLC, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy outlines the shipping methods, delivery times, and costs associated with your purchase on https://usarabia.online/en.

1. Shipping Methods and Delivery Times

  • Standard Shipping: We offer standard shipping for all orders within the UAE and GCC countries. Delivery typically takes 3-7 business days from the date of shipment, depending on the destination.

  • Express Shipping: For faster delivery, we provide express shipping at an additional cost. Orders with express shipping are delivered within 1-3 business days.

  • International Shipping: We currently offer international shipping to select countries. Delivery times for international orders range from 7-14 business days, depending on the destination country and customs processing.

2. Shipping Costs

  • Free Shipping: We offer free shipping on orders over [Specify Amount] within the UAE and GCC.

  • Flat Rate Shipping: For orders under the free shipping threshold, a flat shipping fee will apply. The fee varies based on the shipping destination and the shipping method selected.

  • International Shipping Fees: Shipping fees for international orders are calculated at checkout based on the weight of the order and the delivery destination.

3. Order Processing Time

  • Order Processing: All orders are processed within 1-2 business days of receipt. Orders placed after business hours or on weekends will be processed the next business day.

  • Order Tracking: Once your order has been dispatched, you will receive an email with tracking information to monitor the progress of your shipment. You can track your order using the tracking number provided.

4. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes. Please provide a valid physical address for delivery.

  • Undeliverable Packages: If an order is returned due to an incorrect or undeliverable address, you will be responsible for the re-shipping costs. Please ensure that all shipping details are accurate before completing your purchase.

5. Shipping to Tabby Payment Users

For customers who choose Tabby’s Buy Now, Pay Later service, shipping will proceed as usual, but please note:

  • Order Processing: Tabby will process your payment in installments, and the shipping will not be delayed based on the payment schedule. All other shipping terms remain the same as per this policy.

  • Refunds: If you return an item, any applicable refunds will be processed according to Tabby’s terms and will be adjusted in your payment plan.

6. International Customs and Duties

  • Customs Fees: For international shipments, customs duties and taxes may apply depending on the country of delivery. These fees are the responsibility of the recipient and will be collected upon delivery.

  • Customs Delays: We are not responsible for delays caused by customs processing. Delivery times may be affected by customs clearance procedures in the destination country.

7. Damaged or Lost Shipments

  • Damaged Goods: If your order arrives damaged, please contact us immediately at [Your Contact Information]. We will assist you in processing a claim with the carrier and arrange for a replacement or refund.

  • Lost Packages: In the rare case that a package is lost in transit, please reach out to us. We will work with the courier company to resolve the issue. If the package is confirmed as lost, we will issue a replacement or refund.

8. Contact Information

If you have any questions or concerns about shipping, please feel free to contact us at:

Binasif LLC
Sharjah Media City, 2 48 Street, Sharjah, UAE
Email: connectwithusmank@gmail.com
Phone: +971557738791